Battlefield 6 is not refundable

I went to EA Help: Official support was no problem.

I'm going to EA Help and ask support, but this screen is the only interesting thing and I'm not moving on

Hello cms5469​,

EA support can help you with the refund, use the email option to contact them.

What email option? Where? The only support channels I could find are these forums and the Support section (which contains the refund tool and if you click deep enough, the support form).

The fact that the game is not refundable through the Refund tool and that the support form does not accept requests about BF6 (haven't tried other types of support request other than Refund Request) is ridiculous to be honest. That screams of incompetence.

If we were dealing with a small team of 3-4 indie devs I would be understanding and would cut them all the slack in the world... but then again, I would probably be able to talk to one of them very easily so even then it would be less of a pain.

Can I get an e-mail?

Exactly. You can't inquire at the EA Support Center, and the game I pre-purchased is not marked as a pre-purchase, but as a regular purchase, so you can't get a refund

Check out the following post, at the end of the article you should click on the contact us, when clicking you should have an option to select between live chat or email.

EA Account support

Nope, All I get is the following: 

And that form gives what cms5469​ posted earlier when you fill it with BF6 and Refund Request as the choices

I just tried the "Contact us" button in the link Danisoff shared, and was able to initiate a live chat after filling out the enquiry form (refund request was the issue I selected, the Battlefield 6, then my platform). 

It looks like you have a similar form in the screenshot you shared, so you should be able to contact EA Help for assistance with a refund request.