Forum Discussion

ITioxxssss's avatar
ITioxxssss
Rising Rookie
2 months ago

Battlefield 6 was wrongly banned, please help me!

Dear BF_SledgeHammer,

I am writing to request a manual review of my Battlefield 6 account, which was permanently banned on March 22 with the reason "Gameplay Enhancement" and internal code COMPETITIVE_ADVANTAGE.

My account:

EA ID: V0rtexyX_GG

Why I believe this is a false positive:

1. Frequent IP changes due to accelerator/VPN

I am a player in China. Due to network restrictions, I must use UU Game Booster to get a stable connection. This accelerator changes my IP address frequently based on server nodes. I also occasionally use other VPNs. I understand this may have triggered the anti-cheat's automated flagging.

2. Background processes (all legitimate)

At the time of the ban, my system was running:

  • TranslucentTB – taskbar customization
  • Cherry keyboard driver
  • Lenovo Legion Toolkit – laptop management
  • Logitech G Hub – mouse driver
  • Voicemeeter – virtual audio mixer
  • NVIDIA Broadcast – audio/video noise removal
  • OBS Virtual Camera – virtual camera for streaming/recording

All of these are common, legitimate applications. None are cheats or mods.

3. KovaaK's Sensitivity Matcher

I used this aim-training tool earlier to test and match my mouse sensitivity in Battlefield 6. It is a legitimate training software, but I understand its method of mouse input might be misidentified by anti-cheat systems.

4. Hardware setup

I play on a laptop with an external monitor via USB-C to DisplayPort. This is a standard configuration.

My commitment to Battlefield:

  • I pre-ordered the Phantom Edition before the game's official release – this shows my strong trust and support for the franchise.
  • I have over 5,000 hours across the entire Battlefield series.
  • I am a loyal and passionate player. I would never risk losing my Phantom Edition account – which I paid for and invested years into – by using cheats. If I were actually cheating, I would not be posting here publicly.

What I have already done:

  • Submitted an EA Help appeal with DxDiag.txt attached
  • Downloaded and reviewed my EA account data
  • Checked all login records

My request:

Please manually review my case – including gameplay logs, system environment, and IP history. I am fully cooperative and ready to provide any additional files or information if needed.

Thank you for your time and fair assessment.

Sincerely,

V0rtexyX_GG

BF_SledgeHammer​ 

25 Replies

Featured Places

Node avatar for Battlefield 6 General Discussion

Battlefield 6 General Discussion

Join the Battlefield 6 community to get game information and updates, talk tactics and share Battlefield moments.Latest Activity: 11 minutes ago
13,269 Posts