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The_Sales_Rep's avatar
The_Sales_Rep
New Novice
15 days ago
Solved

BF6 Ive been banned since the 21st of april

Ive been perma BANNED since april 21 for game enhancments

appeal submitted waiting on studio

Ive never knowingly cheated, I play across multiple(3) pcs,

some guessing 

 i had logitec gub on 1 pc .all logitech mice

I changed a mouse recently from wireless to an  old wired one and maybe it had a marco somewhere on it??? i had no software. ive deleted ghub set all my mice to default, I dont know what has happened, im guessing. ive done a bios update on 1 pc and had to turn secure boot off then on.

i have cpuz, steam,3d mark demo and bf games and titan fall.

2 of my pcs were built to play bf6 in different rooms, its a big commitment to be banned from. they only have bf and the bare minimum software on them, no other games up until my ban

7800x3d 9070xt alienware 4k oled. ,7500f rx6800 msi 27" 4k ips, 7600 7600xt aoc 1440p 27".

im worried i wont get my account back its level 300 ish 500 hours, and if i do ill get banned again if i use the wrong pc with the wrong app open.

if only you could do a test or get a warning rather than the seemingly rigid, insta perma ban.

im gutted, it was such a big part of my day, doing challenges, rounding up the boys for a game. my local mates have all stopped playing since I got banned, we tried going back to 2042 but its not the same.

lost and sad, with my bf6 pc sitting doing nothing.

and the sick feeling that you have done something wrong or waisted 500hours of your life and $140 on a game that i cant even play the single player on and 5k on a computer you cant use for bf6. 

I don't know what else to do.

 

 

  • Hi there. Sorry to hear your account was banned. On the forums, we can’t review bans, investigate possible causes, or speed up appeals. Since you’ve already submitted an appeal, the next step is to wait for the studio team’s response through that process.
    I know that’s frustrating, but the forums can’t influence the outcome.

4 Replies

  • The_Sales_Rep's avatar
    The_Sales_Rep
    New Novice
    7 days ago

    Oh, but I'm still waiting with no update and my PC I'm assuming a hardware ban, can't even let my kids use it in their account because of risk. It's like having a virus that you paid for but can't use. Can't even access single player, this should be illegal. 

    Such a negative experience

  • The_Sales_Rep's avatar
    The_Sales_Rep
    New Novice
    14 days ago

    Thanks Elliot.

    Ill wait.

    Patience is a virtue 

    I love this game, it's so good,I don't think I've ever spent so much time on 1 game. Maybe bad company 2,I've played 1942, Vietnam, bf2, bad company 2, bf4, 2042 and recently got 1 and 5.

    I'd be happy to hear some guess's, if it gets revoked and I'm back online, I really don't want it to happen again. If I need to delete  software or swap mouse brands, I'll try whatever

    Thanks for taking the time to reply

    The_Sales_Rep

     

  • Hi The_Sales_Rep​,

    I'm really sorry, but nobody here can revoke a ban or tell you exactly what caused the ban. Since only the ToS team can access that information, and they usually don't provide in-depth information, all anyone here can really do is guess or give general suggestions. 

    However, since you have appealed already, it's best to await the outcome of that. If that appeal is unsuccessful, you do have the option to try again. 

  • EA_Pulsar's avatar
    EA_Pulsar
    Icon for Community Manager rankCommunity Manager
    15 days ago

    Hi there. Sorry to hear your account was banned. On the forums, we can’t review bans, investigate possible causes, or speed up appeals. Since you’ve already submitted an appeal, the next step is to wait for the studio team’s response through that process.
    I know that’s frustrating, but the forums can’t influence the outcome.

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