False Permanent Ban by EA Anti-Cheat – Net Café Shared PC (Need Manual Review)
Hello EA team,
My Battlefield account has been permanently disabled due to “violation of EA’s User Agreement.” However, this is a false positive. I was playing from a net café / shared PC, and many different players use the same computers and network every day.
I have never used any cheats, third-party software, or exploit tools — not even overlays or macros. I believe the EA Anti-Cheat system may have automatically flagged the account because of another player who previously used the same device or network at the café.
Please review this case manually. This is my only account, I’ve invested time and money in the game, and I simply want to continue playing fairly.
Details:
– Game: Battlefield 6 (BF2042)
– Platform: PC
– Environment: Public Net Café (shared IP and devices)
– Ban type: Permanent, automatic by EA Anti-Cheat
– Date of ban ( 5/11 / 2025)
I kindly ask for a manual review to verify there were no unfair actions from my side.
Thank you for your time and understanding.
Please flag this post for EA TOS or Anti-Cheat review team.
No one here has the ability to overturn a ban, only the TOS team can do that. You will need to contact them directly link below.
And good luck getting this account back because who knows what's installed on a net café computer.
GL
