Community ManagerHey iMuhammed2,
Thank you for taking the time to describe the situation. It's definitely frustrating to have an account you spent time, effort, and money on permanently actioned for reasons you disagree with. This might not be the response you were hoping for, but I'm afraid we don't have the tools to change or discuss anything here on the forums, so creating an appeal as you have is the right way forward.
If you followed these steps to create an appeal, our Terms of Service team will be able to take another look. This review will be conducted by a human advisor, not an automated system. Please note that response time may vary depending on the number of active cases under investigation, so we appreciate your patience as the team looks into it.
In the meantime, you can keep an eye on the status of the appeal(s) on your case history page. If the status is Transferred or Waiting on Studio, then the appeal is still under review and has been passed along to the right team. Please avoid resuming the appeal(s) until you receive a response to prevent any additional delays.
If the team finds evidence that supports the ban, you may receive an appeal-declined message. In that case, feel free to directly include the evidence you mentioned and more that you're able to find and appeal again.
Let us know how it goes, thanks!
I am a Chinese player and have also encountered this issue. As a 20-year Battlefield player who has loved and supported EA since BF2, with a clan numbering in the hundreds, we used to compete frequently. But in BF6, I faced an unjustified ban with no explanation. I can only say BF6 will be the last game I purchase from EA. If EA refuses to unban me, we're done forever. I will never recommend any EA games to my friends again. Game ID: CHN_ZDHE_6231. CHN is nationality, ZDHE is clan name, 6231 is personal ID.
As someone who plays in oceanic i frequent DAILY people from china who cheat like hell they laugh and gloat about it...so hopefully yours was a misunderstanding.
Couldnt find you on Battle tracker whats your ingame name on steam or ea
