This is just my opinion but I don’t think he deserves a permanent ban but definitely should have been given at least 2 weeks to a month ban. Your friend isn’t innocent and one of the reasons why I hate competitive gaming these days. “Well they did it first” isn’t an excuse otherwise ANY ban could be defended using that logic aslong as you didn’t through the first stone.
The only reason I’d advocate to overturn it from permanent to a month or two is because these kind of perm bans need to be reserved for the real offenses like racism, multiple warnings, and threats for it to mean anything. Right now getting banned means nothing but bad luck 9 times out of 10.
Reminder to anyone hiring to not let Leiomy work the tos or ban enforcement team. 1-2 month ban on 1st offense, and on a chat offense, really isnt much better or different. Its an M-rated game for christs sake. Hearing or seing the aforementioned term he used or the "f**k" word shouldnt be anywhere as actionable as it has been, based on the startling amount of reddit and steam forum posts, some people even mentioning war or someones username get slapped with an un-appealable ban.
As for everyone else, this post isnt here to have anyone do anything anymore. This post is here to remind this entire forum, and its staff, that "i cant do anything/this sucks but it happens/maybe dont be mean blah blah blah" are p*ss poor excuses. If youre an employee, like EA_QueenBee, bring it up to SOMEONE that this mod system doesnt work, and overzealous people are taking advantage of it to temporarily or even permanently disable peoples ea accounts. If youre someone who likes ea or is just reading this post, criticize them for this stupid ai chat moderation, if not because of my friend, than have it be for the other people who literally have done nothing and are banned for "hateful conduct". This enforcement is dumb, and having an ai decide context and severity is even more dumb.
Do better, EA.
