I figured out how to receive your coins. I too bought coins using EA app while having the game on Steam. Never doin it again but here’s how I fixed it. Support won’t do anything:
purchase bf6 on EA App, sign in and confirm they are there, then close app and refund. the coins will sync to the entirety of the account even Steam then refund the game and put it as “accidentally bought game twice” or something. That’s how I finally was able to get my 11k coins and the refund hit my account in less than a week. Their system is beyond busted.
That won't cause an account ban? Because trying to launch through RedSec's free download won't work.
I can confirm this worked for me. You can do it with "Redsec" (free) via the EA app as follows:
Hope this helps!
I originally tried this on Redsec through EA app and it said my account was restricted and unable to access online services with zero bans on the account to even appeal. Once I confirmed this with support that’s when I got curious and bought the game on EA app to see if it would let me launch BF6 or Redsec. It worked.
buying BF6 on EA play was the only way to access Redsec without that banned message. This is what I meant when I said their system is busted. One support person even told me there was no record on her end of me having a BF6 purchase through Steam, that’s when I knew the “fix” was to link it the hard way and rebuy it and refund.
