Forum Discussion

New Rookie

1 day ago

Wrongful ban of a long time player and customer.... what is going on???

Can any EA advisor/customer service representative please address this and help me with Battlefield 6. I have been a loyal Battlefield player for over 20 years, starting from the very first title on Xbox and PC, and I have never had any issues or violations. I play using a controller due to a handicap in my left hand, which has always been how I’ve played your games. I have never cheated or used any unauthorized software. I simply play the game as intended. Being banned from a game I paid for, without explanation, is extremely upsetting and I'm not understanding why this situation is happening. Ive been reaching out through ea help for months with no help or even response in this matter. I respectfully ask for a review of my account and a resolution to this false ban. Please get this to the right team, because this looks very bad on your end.... how could this happen to someone who has played your games the way you are supposed to for as long as i have ...and support all your titles... and this happens.

Please assist

Thank you

discussion

feedback

xbox

28 Replies

izzi7
New Rookie
22 hours ago
Trust me, I'm not mad just pointing out how this is extremely flawed. With a response like that instead of trying to be helpful... makes me hope this flawed wrongful ban hits you. I know there are thousands of cases like mine after researching this. Meaning bf6 AI anticheat is flawed.. the reason for making this known by this post. Also, keep battlefield safe? What...From legit players... how does that make any sense....look at my gamer tag... I've played this game a long time and always played the same way... not one misconduct... not one ban...not one suspension for 20 plus years.. always played the games how its meant to be played. The generation i come from is I'm sure much older than you... that's how it was for us and how i still play games... never cheated in a video game and never will. Trolling is such a toxic thing my man, no anger here just trying to help fix something that's broke... if ea can't help then they are going to lose a long time player/customer... and honestly if the community is like you... I'm going to get a refund and not look back.
llHVTll
Seasoned Adventurer
23 hours ago
Another lying hacker mad he got caught. Good job EA keep battlefield safe!