Forum Discussion

Jiacovin's avatar
Jiacovin
New Novice
2 months ago

Banned before I could ever play the game?

I was super excited to play BF6, had it pre downloaded ready to go. Game day launch and i had the same issues on the EA app as everyone else. Uninstalled and reinstalled MP several times before i saw EA acknowledge the issue. Then later in the day i booted the game to see if the issue had been fixed and it told me i was banned with no explanation. There is nothing in my penalty history when i view that on EAs tool, never got an email or anything. Highly disappointed in this launch and I have since refunded the game. 

8 Replies

Replies have been turned off for this discussion
  • Oynowan's avatar
    Oynowan
    New Adventurer
    2 months ago

    Download user_data from the EA website and see if you have a ban or something over there.

  • The moderators aren’t helping. Unfortunately, there are many of us with the same problem. In my case, I only played for about 90 minutes before I got banned on Steam. I still have the option to refund the game, but that’s not the point — I’m waiting for a response before doing so, since some users have already refunded it, bought it again on the EA app, and got banned a few hours later for no apparent reason.

  • Jiacovin's avatar
    Jiacovin
    New Novice
    2 months ago

    that is highly disappointing. I ended up refunding on both platforms. Not worth my time anymore. 

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    2 months ago

    Hello. We are not able to help with banned accounts over the EA Forums. More information on bans, as well as instructions for disputing them, can be found in this article.

    I'm now locking this thread since there is nothing we can do to assist.

About Battlefield 6 Technical Issues

Having issues with Battlefield 6? Join here to find help with connectivity, performance issues, crashes and more.4,318 PostsLatest Activity: 2 months ago