BF6 is unplayebel and no help

I preordred the came as soon as it was possibel.

And have maybe been able to play 15 hours, maybe.

I contacted EA help first time 16 days ago, and again today, but the respond is "wait for us to fix it" and "You can not get a refund", I would like a refund form the EA app so i can get it on steam, because it seen they have les problems.

This have been my last post on the last Discussion I made, as they have asked me to.

16 days ago

I'm playing Battlefield 6 and the game crashes frequently. The EA App shows that different game modes are “not installed,” even though I installed the game. I already tried repairing the game, uninstalling, and reinstalling multiple times. I believe this might be related to EA App issues.

I am using more time trying to fix the game, than i am playing it.

Martin

Today

This is still the same, 16 days without being able to play. And I cant get a refund. What to do?????

I have now chatted with EA help for an hour, there is no refund to get, only "you have to wait for us to fix it".

EA app says I have played for 54 hrs, but i have maybe got 15 hours, the rest has been trying to fix it. This is not acceptebel.