Cannot Access RedSec Game on EA app when Owning on Steam and Missing Content
Since support literally doesn't read the tickets you send (are they all just bad AI bots???) I'm putting my latest ticket here in the hopes that someone can get some answers to this bs. Also, I'm posting this as a new topic because someone tried to bury this issue and marked the last few threads on this as "solved" when it's not.
I own the game on Steam. I purchased additional content on the EA app on October 28th since I have a discount there. My accounts are fully linked. The content has not appeared in my game. I have reinstalled the game multiple times, verified files, and played many matches since the purchase. Still missing the content.
When I tried to log into RedSec through the EA app to see if that would fix the issue, I get met with the "this account has restricted access" message. But I have not been banned and can still launch and play via Steam. The Technical Issues team directs me (and others) to this forum.
My two issues are:
- I am missing the content I purchased. This is unacceptable at this point. They have not responded to any request to refund me if they cannot provide what I have purchased.
- I cannot launch the game through the EA app. This needs to be fixed. I'd be willing to bet this would fix the 1st issue if I could only log in that way.
