Forum Discussion
EA_Shepard
Community Manager
22 hours agoHey, folks
Thank you for letting us know about this one. Can you please reply to this message with the following so that we can get it sent over to the studio team?
- EA App/Steam/Epic:
- EA ID/Steam user ID:
- Attach the EA App Error Report ID Here
- The EA app logs can be found in C:\ProgramData\EA Desktop\Logs & C:\Users\%username%\AppData\Local\Electronic Arts\EA Desktop\Logs
- Windows OS:
- Windows OS version:
- GPU model and driver version:
- Region:
- Are you using an internal or external drive?
- Are you using an HDD or SSD?
- Date this issue started: Please list when you last updated the game.
- Any other errors?
- If possible, share a screenshot or clip:
- Can you attach a DxDiag?