"Connection Failed" With Error Code 1:86001S:51002S:57019S

I contacted the provider. I was told this: "Good afternoon! In order to solve this problem, you need the address of the game server".

How can I find out the server address? Tell me.

Bro don't post it here, direct message it to them, it's dangerous to post stuff like that publicly

Hey fix it please, its without a vpn

I just had an idea, i know a lot about computers but not networking but what if i get onto my isp and just ask them to route me around the problematic aws server? there must be more than one powering bf6 if other ppl can play fine. Can I not just have my traffic routed to a different aws server that EA uses?

I had another chat today, this is how it went.

Thank you for contacting EA HELP, my name is Jason, may I start with your first name please? 
 (10/17/2025, 5:29:38 PM): Hi Jason, *********is my name 
Jason (10/17/2025, 5:30:05 PM): Hey *******. Nice to meet you. 
Jason (10/17/2025, 5:30:21 PM): Please allow me a moment to check the previous conversation so that I can assist you accordingly. 
 (10/17/2025, 5:31:39 PM): thanks, that would be helpful so I dont have to explain everything again. I will just update you on the current status. 
 (10/17/2025, 5:34:49 PM): As you can see on the history, each time I contacted support, they ended up saying there is an issue and we are working on it. This issue has been happening since the beta...people reported a month ago during the beta, and it was not fixed on release. Now the forum is full of people that can't play the game, it has been a week after release and it still has not been fixed and not even announced on Twitter. 
The CM that replied on the post on EA forum. stopped replying 5 days ago. not even a comment "we are still looking into it, etc" 
 (10/17/2025, 5:36:28 PM): https://forums.ea.com/discussions/battlefield-6-technical-issues-en/connection-failed-with-error-code-186001s51002s57019s/12729012

https://forums.ea.com/discussions/battlefield-6-technical-issues-en/error-code-185009s/12736048 
 (10/17/2025, 5:37:44 PM): people are angry not only because it has been a month after the beta, and a week after release and still it has not been fixed, but because of the lack of updates we received.

on twitter they post about issues in game, we are working on it etc...but not a single mention about this issue 
 (10/17/2025, 5:40:26 PM): I know they are not fixing it not because they don't want, but because they have no idea how to fix it, which is ok. But we need a post on twitter or on the web knowing the devs are looking into it seriously. Not a CM that asks for some files, and then disappears for a week without a single udpate. 
 (10/17/2025, 5:42:20 PM): I know it is not your fault, I also work in CS and it sucks to have this kind of tickets, but I hope you understand that we paid 70 usd for something we can't play, some people (me included) took days off to play on release, which sucks because we could not. 
Jason (10/17/2025, 5:49:13 PM): Thanks for describing the issue. 
Jason (10/17/2025, 5:49:50 PM): I would like to informed you that,  I just discussed this with my team and this seems to be something we need to take in consideration, thank you so much for letting us know about this concern, what I will be doing here to help you better is I will be reporting this issue on your behalf so that our game team can investigate this for you. 
Jason (10/17/2025, 5:50:01 PM): I'll get this checked and in the meantime I would also suggest you to please visit our AHQ and if you find any similar issue please upvote it so that it can be highlighted. - https://forums.ea.com/ 
 (10/17/2025, 5:51:26 PM): ok, i appreciate it, and this is exactly the answer I got a few days ago...if I don't see any updated after the weekend, what's the next thing I can do? 
 (10/17/2025, 5:51:30 PM): can I ask for a refund? 
Jason (10/17/2025, 5:51:54 PM): As this will be investigated by our game team I won't be able to promise you any time frame on this and I really do not want to mislead you on this by providing any incorrect time frame. 
Jason (10/17/2025, 5:51:57 PM): Team might not be able to contact you directly but any updates or changes will be communicated through our official social media channels, including Twitter. Please keep an eye on these channels for the latest information or you can also contact us anytime to check for updates on this. 
Jason (10/17/2025, 5:52:04 PM): Team might not be able to contact you directly but any updates or changes will be communicated through ingame notification/updates, or you can contact us anytime to check for updates on this. 
 (10/17/2025, 5:52:24 PM): ok 
 (10/17/2025, 5:52:47 PM): you guys just have to post this on twitter as you did with the EA app issue on release 
 (10/17/2025, 5:54:19 PM): that issue was posted the same day it happened, but this issue that has been happening for over a week, just because it is not affecting everyone, it is being kicked for later, that is not good 
 (10/17/2025, 5:55:17 PM): recognizing on the official twitter that there is an issue and you are working on it will satisfy most people. 
 (10/17/2025, 5:55:33 PM): that's everything I have to say. Thanks 
Jason (10/17/2025, 5:56:02 PM): Thank you so much for your feedback. 
Jason (10/17/2025, 5:56:03 PM): Right now I do not want to mislead you because the team will be working on it and I won't be able to share any details with you. I hope you understand my situation. 
Jason (10/17/2025, 5:56:15 PM): As this will be checked by our team so I will also report your feedback on this to our team so that they can look into possible ways to compensate you for the inconvenience. 
Jason (10/17/2025, 5:56:16 PM): Apart from this is there anything else you need help with? 
 (10/17/2025, 5:56:27 PM): nothing else, have a good day. Thanks 

I also had this error since Monday. I was able to log in without any problems before. Changing the router settings to IPv4 helped. I've been able to log in successfully for two days now.

same problem, every 5-7 mins, disappointed EA

I’ve never been able to play the game after getting this message for 5 hours straight. On ps5

Hi,

I’m also experiencing the same issue — “Connection Failed” with error code:
1:8600:15:5100:2S:57019S
after the game queues for a few seconds.

My system is fully compatible and meets all security requirements:
– Windows 11 Pro (Build 26100.689)
– Secure Boot: ON
– TPM 2.0: Enabled (PTT mode)
– UEFI boot
– Intel Core i7-13700K
– Gigabyte B660M DS3H AX DDR4 motherboard
– EA App (latest version)

EA AntiCheat is installed correctly and runs fine with --run-as-service (exit code 0).
However, the Windows service EAAntiCheatService fails to start through Service Control Manager with error 193.

I’ve already tried:
– reinstalling Battlefield 2042 and EA App,
– clearing cache,
– resetting network stack,
– running both as administrator,
– testing with Cloudflare WARP and Proton VPN.

None of these helped — the issue persists exactly as described by others.

It seems that the Javelin AntiCheat authentication service is failing on EA’s backend, as all local checks pass successfully.

Can’t even get to the menu screen on Battlefield 6 on the playstation 5. i have tried everything, everything and it won’t let me in. did all the steps plus a bunch more