Game Crashes To a Black Screen After Launch
Hi, has anyone come across this problem - BF6 was working fine on my computer until last update (i think!!). Steam loads ok, game starts to load, no error messages, anticheat loads etc then when the ...
Forum Discussion
I have tried every trick known to Internet about this, Unfortunally Javelin will not let me back into the game, I have no Violations on my ID recorded and i only have Steelseries GG in the background, but why is that suddenly a problem in S3 of the game ??
EA App
EA ID : Ripnite
Date and time : Today roughly 18:00 CEST
Issue : I can not get past the Javelin Splash Screen and Cloud Sync
Screenshot of Error is provided since it is a cloud sync error
Region : Sweden
DXDiag provided
For some reason i can not add MDMP files as an attatchement in this post
Has Anyone been able to fix this? I know EA_Kuba's response was marked as the solution but it hasn't worked for me. Game used to run fine until the most recent updates, nothing on my comp has changed but now it won't even launch?!
Nope, I've exhausted EA support, they suggested to come here and my replies keep getting marked as spam. I've posted a grand total of three times on this matter, the first got zero attention, the following two got marked as spam (one a new topic, the other a detailed reply here with the info EA_Shepard requested). Three times is hardly spam.
EA_Shepard is there some other way to post the same info as xStalinsGhostx and not get my post flagged as spam?
EA_ShepardCommunity Manager
P3wP3w_no_QQ Hey, the spam thing was brought up with others, so it's being looked at. That one is a bit out of our control, as it is a system thing, not someone flagging it. We can always undo it if it happens, though, so there is a positive to it.
Can you reply to this message with the info? If it happens, just tag me, and I will go look and see if it was caught up in the spam.
I don't want to bombard you with - Did you do all of these things? So just test it out and let me know.- EA_Shepard
Ripnite P3wP3w_no_QQ
Hey, checked both of yours, and it looks like the game is actually crashing in the logs.Can you both please uninstall your AMD drivers, then downgrade to the previous build first? Once that is done, upgrade back to the latest drivers, then try launching the game.
EA_Shepard
My problem appears to be EA AC crashing, not the game crashing? However yesterday I did try upgrading to the most recent (the ones that were broken it seems) did an AMD clean, installed March last years version of Adrenalin + AMD drivers (Latest from my GPU manufacturer 25.3.1), same problem, upgraded to the generic AMD drivers from March this year (26.3.1) and still same problem.I've reinstalled EA AC
I've created exploit exceptions for both BF6 & the AC service.
I also created AV exclusions for the AC folder path and the BF6 path.I've logged a support ticket that's hit a wall: 248731113
I posted my own thread but it was marked as spam. the file attachments are there -Re: BF6 crashes after black screen and anti-cheat started | EA Forums - 13501974
Requested info from the linked forum post above:
Platform: Steam
EA ID: P3wP3w_no_QQ (I think?)
Steam ID: Ebola_OneDate/time issue occurred? First started 7th of June after a small patch delivered via Steam (~280MB) I last played roughly a week prior.
What type of issue do you have? Game will not start - I get the splash screen and 10-15 seconds later the splash closes and the game doesn't start, Steam updates the Play button back to Play.
Event in the Event log:
The game bf6.exe exited unexpectedly, exit code: 0xC0000005
--------------
Exception code: 0xC0000005
Exception address: 0x140C9907C
Faulting module name: K:\SteamLibrary\steamapps\common\Battlefield 6\bf6.exe, base: 0x140000000
Fault offset: 0xC9907CSummarize your bug: For example, unable to load past the splash screen, etc
As above, game will not start, EA Javelin Anticheat service crashes.Screenshots of any errors you have
Your Current Region:
New ZealandCan you attach a DxDiag?
Yep.Attach any Battlefield 6 Crash Dump logs - Location: C:\ProgramData\eaanticheat\Crashdumps
This folder location exists but is empty - no crashdump files.
Out of interest I downloaded REDSEC via the EA client, I could get into the game menus in the EA client so this issue for me is specifically with Steam/BF6.
I tried grabbing the EA version of BF6.exe and replaced my Steam BF6.exe - I still got a game launch failure but the message was slightly different in the eventlog - not surprised as the EXE's had slightly different sizes.
I was able to fix it by deleting FACEIT AC. It worked before with it downloaded but might be an update in EA JAVELIN AC that interferes with other AC's.
- EA_Shepard
Ethetron, thank you for that information.
IrnMCGERN Can you also take a look at this thread: Game Crashes After 10-20 Minutes Of Play
You don't have to go through them all, but one new thing that was called out was changing your OC settings.
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