Forum Discussion

Seasoned Novice

9 days ago

Game Crashing With Unknown Error 0:85009S

Hi everyone, A couple of days ago I decided to do a clean install of Windows 11 and installed all the necessary drivers. When I install and play Battlefield 6, after about 5 minutes the game kicks ...

Community Manager

12 hours ago

Thanks! Appreciate you sending that over. Here are my suggestions:

You have 2 active GPUs. Disable the iGPU.
Clean install the latest AMD drivers using DDU (Display Driver Uninstaller)
Check to make sure Secure Boot is on
Disable any background overlays. Razer Synapse, Discord, Steam, AMD, etc.
Try forcing dGPU only. In Windows go to Settings > System > Display > Graphics. Set Battlefield to High Performance (RX 9070 XT)

Let me know how it goes. Thanks!

Laccnow

Seasoned Newcomer

11 hours ago

I have disabled the iGPU, I'm still getting this error randomly. Sometimes several times within a few minutes (upon clicking close, I either get back to the menu immediately or if I was in the training area that just continues. If it happens during a match, I get kicked out).

Razer Synapse is not even installed, all other overlays are turned off. Secure boot is turned on (the game would not even boot past the Javelin loader without it), TPM is also enabled. As I mentioned earlier, at this point I've tried everything that was listed on these forums or on Steam.

Most likely this has not much to do with my video card, the game runs perfectly fine. Technically this is not a crash, it's a service issue on EA's/DICE's end, especially given how it happens to several people now, it's not an isolated case.