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EnigmaticArab's avatar
EnigmaticArab
Rising Novice
6 days ago

Social Menu/Hub Not functioning on PS5

No matter what i do i somehow cannot get the social hub feature to work on PS5.

I've done the following troubleshooting methods as outlined

 

  1. Removed my PSN account from an older EA account and synced it with a new EA account
  2. rebuild database
  3. cleared cache and system repair on PS5
  4. install and reinstalled application multiple attempts
  5. Moved game data  from M.2 to internal storage and vise versa
  6. Changed dns settings on my wired connection to PS5
  7. Restore License option 

It managed to work with restore license only once miracously. reached out to EA on this multiple times and was advised to post here

1 Reply

  • I am having the same issue

    PS5 up to date, cleared cache, rebuilt database, restored licenses, unistalled and reinstalled game, disconected and reconnected EA account, tried differnet controlers, restet router but i still cannot get the social hub to work. i have no way to check for messages or see friends online.

    anyone from EA EA_Dennis​ know a solution to this??

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