Unfair Ban Since August 16 Banned After Testing the Gyro on an IINE Controller

Question

Got banned on August 16 for testing a controller gyroscope. Still can't play BF6.

Hey everyone,

I'm making this post because I honestly don't know what else to do at this point.

I got banned on August 16, and I genuinely believe it was a mistake. I was testing a Chinese controller called the IINE StarCraft after seeing a video on Facebook showing its gyroscope feature. I got curious and wanted to try it out myself, so I tested it in the practice range. I wasn't trying to cheat or gain any unfair advantage.

And then I got banned.

I've been playing Battlefield since BF2, and I've never used cheats. My EA account has been around since 2016, and I've never been banned in any game before. Not once. I've had this account for years without any issues, and now I can't even play BF6.

I already appealed the ban, but all I keep getting are basically the same automated responses. It feels like nobody is actually looking into my case or trying to understand what happened.

I understand that anti-cheat systems are necessary, and I want the game to be fair for everyone. But if testing a controller's gyroscope in the practice range can get someone banned, there should at least be a way to properly review the situation instead of sending the same automated replies over and over.

I'm not asking for special treatment. I just want someone to actually look at my case, explain what triggered the ban, and give me a fair chance to understand what happened.

I've been a Battlefield player for years, and it really sucks to lose access to a game I've been looking forward to playing because of something I believe was a misunderstanding.

Has anyone else experienced something similar with a third-party controller or its gyroscope? Has anyone managed to get an actual person from EA to review their ban instead of dealing with automated responses?

I'd really appreciate any advice. At this point, I just want to get this sorted out and play BF6 again.

Thanks for reading.

amanghale33 · Answer

mine also same reason and still baned without using any controll in new account. they baned&nbsp; in new account as wlell .. it might be hard ware baned&nbsp;

ea_mako · Answer

Hey there,
Please keep in mind that all appeals are reviewed by humans. They may use templates to ensure consistent information is being provided to those with similar outcomes, but these are not automated responses. They generally won't be able to provide specific program names or times of the detection(s), but will just provide the general category of the infraction along with some examples of what behavior may fall under that particular action.
You're more than welcome to submit another appeal to have a different member of the Terms of Service team review the action again, but there wouldn't be any alternate routes to have a ban looked into otherwise.

smil3r5 · Answer

Have the humans been ignoring my ban appeal for the last 12 months? I've yet to see a reply on it.&nbsp;

amanghale33 · Answer

your baend issue fixed or still baned&nbsp;

kabusky_hotz · Answer

not at all, i'm from Brazil, we have some public consumers rights courts, if i dont get this fixed, ill have to start a lawsuit, there's also a site for complains against companies, and would you imagine, a lot of cases just like mine (https://www.reclameaqui.com.br/eletronic-arts/banimento-permanente-injusto-no-battlefield-6-por-suposto-uso-de-hack_QvAg4tep5ngi0Zsx/), and they dont reply neither.

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Unfair Ban Since August 16 Banned After Testing the Gyro on an IINE Controller

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