Forum Discussion

Seasoned Newcomer

23 days ago

Unresolved Case: Still getting BSODs after the update & Support Deadlock

I’m posting here because I’m stuck in a support loop and could really use some eyes on my case and an escalation. I’ve been getting constant DirectX freezes and full system BSODs in Battlefield 6. I...

Community Manager

23 days ago

When you start a chat with an advisor, it's a real person.

systemfrquency

Seasoned Newcomer

22 days ago

EA_Aljo You did not read my post. Look at my case on your system, the information is all there. I refuse to go along with the 1st line support procedure yet again.

I’ve even provided a link in my ticket containing System Minidumps, Application Dumps, DXDiag and MSInfo logs so these crashes can be analysed.

EA_Aljo
Community Manager
22 days ago
I don't have access to your cases so I can't get those files. If you could attach a DxDiag, I'll give a review and make some suggestions. Thanks!