Forum Discussion

Seasoned Newcomer

1 month ago

Unresolved Case: Still getting BSODs after the update & Support Deadlock

I’m posting here because I’m stuck in a support loop and could really use some eyes on my case and an escalation. I’ve been getting constant DirectX freezes and full system BSODs in Battlefield 6. I...

Community Manager

1 month ago

When you start a chat with an advisor, it's a real person.

systemfrquency

Seasoned Newcomer

1 month ago

EA_Aljo You did not read my post. Look at my case on your system, the information is all there. I refuse to go along with the 1st line support procedure yet again.

I’ve even provided a link in my ticket containing System Minidumps, Application Dumps, DXDiag and MSInfo logs so these crashes can be analysed.

EA_Aljo
Community Manager
1 month ago
I don't have access to your cases so I can't get those files. If you could attach a DxDiag, I'll give a review and make some suggestions. Thanks!