Haven't played in a while and figured I'd hop on for a bit. Had to install the Javelin anti cheat but every time I launch the game, it says "You have lost connection to EA Servers". I have tried reinstalling the game on steam, clearing my dns, changing the dns, verifying game files, reinstalling the anti-cheat, repairing the anti-cheat, and updating the anti-cheat. All with no luck. Hard to find any resolution to this issue online currently.
Hello lPawjobJohnsonl,
You should reinstall your game and check your internet connection stability. After reinstalling the game, you should try repairing the anti-cheat.
How to install and troubleshoot EA Javelin Anticheat on your PC
Thanks for the suggestions danisoff but unfortunately I have already tried reinstalling and repairing the anti-cheat with no luck.
I have poked around there but none of the information on that site was helpful and it seems that making a support ticket/case has been disabled in favor of the forums
Check out the link below for more information on how to talk to support.
You should be able to get the email case or live chat option on the EA Help site still, you just might need to pick a different option that's closest to the problem you're experiencing. Not all of the options on the help site have direct contact options. For example, I got the live chat option a moment ago by selecting Battlefield 1 and then the "I need help loading my game option".
Same issue since 1 month. Ticket created but EA didn´t do nothing.
