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appaaxbox's avatar
appaaxbox
Newcomer
7 months ago

Why does EA keep reopening my case without resolving it?

A few days ago, I wanted to bind my EA account to another Steam account, so I opened a case to ask customer service. Customer service promised to solve it within 72 hours and reply to my email. Later...
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bug
discussion
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technical issues
EA_cuervo's avatar
EA_cuervo
Icon for Community Manager rankCommunity Manager
7 months ago

Hi there, 

Please note that we're unable to review your account and provide assistance with account changes or case updates here in the EA Forums. If you would like to get some further information on your case, you will need to speak to an advisor by contacting EA Help Support again. 

You can also unlink and link accounts yourself, for further instructions please see: Linking your platform accounts to your EA Account & Unlink your platform accounts from your EA Account

 

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