Re: Game wont load on xbox one x

@TheBigMan 

Sounds good. I'll try to avoid repeating steps. I see you've been pretty thorough. Do you have another gamertag you can try? Just as a test. That would help narrow things down to an account issue.

Yeah I have attempted most steps available, been ongoing issue since April.

I do have another gamertag I can try. So will try that once the game actually loads. Not sure why does this but quits to home screen alot

Tried another gamertag but still the same error. 

@TheBigMan 

Thanks for trying that. I know this is a longshot, but do you happen to have a custom gamerpic? We've seen that cause odd issues in other games. If you do, try setting it to a default one and then try again.

No I use a default xbox profile picture.

@TheBigMan 

Do you still have those UO Trace results? If so, can you post a screenshot of them? If you don't have them, that test can be run again with the instructions here.

Can pm you them, rather not have my ip online 😉

@TheBigMan 

That's fine. You're also welcome to cover the IP in your image if you want to post it here.