Dead Space Remake Shows Red Glow

@opsilent11 Can you attach a DxDiag for me?

Dear Ea,.

@opsilent11 

All the info below is pulled directly from your DxDiag, along with the steps to take. It looks like you're experiencing multiple error reports related to the WinSetupDiag02 event and one related to MicrosoftEdgeUpdate.exe. Here's a brief overview of each:

1. MicrosoftEdgeUpdate.exe Crash:
  - Fault Bucket: 1534646357315074211
  - Error Code: 0x80040827
  - This error is associated with the Edge Update process. It might be due to a corrupted update or a conflict with another application.

2. WinSetupDiag02 Errors:
  - Common Error Code: 0x800704C7
  - This code often indicates that the installation or setup process was canceled. It could happen due to user intervention or a system issue.### General Troubleshooting Steps:

1. For MicrosoftEdgeUpdate.exe:
  - Check if Edge is up to date. If not, try updating manually.
  - Repair or reinstall Edge if the problem persists.
  - Check for any recent changes or installations that might have affected Edge.

2. For WinSetupDiag02:
  - Ensure that the system is not being interrupted during updates.
  - Check for enough disk space and system resources.
  - Run the Windows Update Troubleshooter to detect and fix issues.

  - Review any logs for more specific errors that might provide insights.If these issues persist, consider reaching out to IT support for more detailed diagnostics and solutions.

Here is where I would start:

• Run the System File Checker tool
• Check for Windows Updates
• Check for GPU updates 
• Default your game to the high-performance GPU, AMD Settings | Nvidia Settings | Windows Settings
• Windows troubleshooting tools
• Guide for Troubleshooting Graphics issues
• Install/Repair your VC++ files for the game (Microsoft VC++ Link)

Delete Windows Temp Files

• First, make sure you close as many programs as you can
• Press the Windows key + R, go into the file explorer
• Type in %temp%, and hit Enter
• Delete everything it allows you to delete
• Reboot the PC

Optional Registry clean-up

• install CCleaner (it's free) from here
• Run Registry cleaner
• Click review selected issues
• Do you want to back up? No
• Click Fix all selected issues

Dear Ea,

Thank you for answering ,

I did everything nothing new the problem still .

This is a global problem they put article in Intel website for this problem check it :

https://www.intel.com/content/www/us/en/support/articles/000097015/graphics.html

I think the problem from your server or files of the website dead space remake game .

As you are a manager call the steam or you manager to check the game files .

I wish to call the administration to fix the problem plz do that to help us .

Regards,

Dear Ea,

You haven't answered me plz I need answer. 

The problem still what will I do to resolve the red glow ?

My device is : mini Refurbished ONEXPLAYER MINI - Intel® i7-1195G7 16 + 1tb

What is the best to install for my devise [steam os or steam programm ] ?

Which is better to play the steam games ( STEAM OS or STEAM PROGRAMM ) ?

And what is the difference between steam os and steam programming?

REGARDS ,

Dear Ea,

You haven't answered me plz I need answer. 

The problem still what will I do to resolve the red glow ?

My device is : mini Refurbished ONEXPLAYER MINI - Intel® i7-1195G7 16 + 1tb

What is the best to install for my devise [steam os or steam programm ] ?

Which is better to play the steam games ( STEAM OS or STEAM PROGRAMM ) ?

And what is the difference between steam os and steam programming?

REGARDS ,

Dear Ea,

Thank you for answering ,

I did everything nothing new the problem still .

This is a global problem they put article in Intel website for this problem check it :

https://www.intel.com/content/www/us/en/support/articles/000097015/graphics.html

I think the problem from your server or files of the website dead space remake game .

As you are a manager call the steam or you manager to check the game files .

I wish to call the administration to fix the problem plz do that to help us .

Regards ,

Dear Ea ,

Plz help me and Don,t ignore my massage I,m waiting you .

Did you get a solution? Because I bought the game
this month and it's unplayable because of the red glow all over the screen. I really want to play it.

I have the same problem.

My PC is 12th Gen Intel(R) Core(TM) i5-1245U 2.50 GHz
RAM installed 16 GB 64-bit operating system, x64 processor