I'm having the same issue, and I didn't even realize it was missing. LOL. Then I saw a reddit post, and that got me checking. I own all the same things, and all the same things are locked/missing! I pre-ordered the game and everything (game is awesome, btw).
Why can't I access my content???
I play through the EA app and don't have (never had) EA Play.
Yeah I'm pretty sure you're not the only one, there's probably a lot more people who don't realise that it is missing. Funny thing is they removed the game completely from my account for some reason just a few moments ago.
