Losing character customization and returning to preset when loading a save

Question

So, first minute of the game. I finish the character customization, and watch the first cinematics. Finish bar scene (Fight bar option), no skipping. Then, I save and see a feature, "temporary decision save". I decided to check this feature to see if I could choose the other option in the bar (talk way out of it).

I see something strange from the beginning, which is : I lost all the character customization I just did. In fact, it went back to the preset I chose before doing all the modification. I tried loading the save from my first choice, but it seems the preset just erased the custom work I did.

Also, I tried closing the game, and also going back to the menu. When I load a save, I lose customization. But when I use the temporary chapter save, I recover my custom choices, but lose it again if I try to load a save.

Finally, I also tried creating a second save after loading from the start of the chapter again, thinking maybe save file one was corrupted and couldn't be overwritten properly

oskereeeee · Answer

Same here, hope they patch it, in my case its not completely lost because i can see the character i created in the character menú, but it feels so bad spending hours creating your character and whenever you load a save its just lost&nbsp;

kazzh12 · Answer

Edit: So, 2nd save didn't work either. I had to write an edit because I couldn't finish writing in the first one.

empyrealfantasy · Answer

Restating what someone said above or in one of the other threads I had open, but I have a consistent workaround on this now. The complete inability to load happened to me after a few hours (I moved computers and thought that was why) and I just made a new save to start again. But while tweaking settings to get rid of a weird every few seconds hiccup, after a driver update it did it again.

Workaround: load into whatever it lets you. Earliest save is fine. Now, even if your character looks preset, load the save you actually wanted to play from that earliest load it let you do (from pause menu).

I was able to get back my several hours ago save this way as well as get my customizations back in the 'new' save id made, so this works cross - character as well. It fixes both customizations not showing as well as failure saves, at least for mine.

kazzh12 · Answer

Interesting work around. The only way I found around it was loading the temporary chapter save and it worked. I'll try this, and if it works, I will do this until they fix it, or a mod does, and i'll mark it as a solution.

Thank you !

incredabun · Answer

I believe I know the issue. So for me at least there's is no character customization save file. The folder for "Veilguard customization" or whatever is always empty no matter how often I change. I also can't load almost any save data because no customization data exists&nbsp;

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Losing character customization and returning to preset when loading a save

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