Forum Discussion

Carot44's avatar
Carot44
New Rookie
4 days ago

[PC] Game crashes on launch

Whenever I launch the game, I get this DirectX error message saying that my video card has been removed. It's been like this since the game came out. I've tried everythings I could find on the internet to fix it, to the point I had to reinstall Windows because my other games were no longer working either anymore. But even that did not solve the issue. Out of frustration, I refunded the game after 2 weeks. Now, 2 months and 4 patches later, the game is on sale on Steam so I thought I give it a try again. I updated my graphics driver and launched it but unfortunately, I still get the same error message (See the screenshot in the attachment). 

It's really frustrating that patches are coming out that fix minor audio issues or add useless functions like a photo mode, but nothing is being done about this. Another tread on this forum addressed this issue but it was marked as 'solved', even though the issue is not solved at all for many people. Link:  DirectX Error | EA Forums - 5003098 

So I thought I open a new thread for those who still have this issue, as I suspect the EA mods are no longer looking at posts that are marked as 'solved'. Hopefully by posting it again, I keep this issue alive so that it will actually be addressed. 

1 Reply

  • EA_Shepard's avatar
    EA_Shepard
    Icon for Community Manager rankCommunity Manager
    24 hours ago

    Carot44Hey there!
     
    Just following up to see how things are going. Are you still running into any issues? Let us know if you need any assistance.
     
    Thanks!


About Dragon Age The Veilguard Technical Issues & Bug

Having issues with Dragon Age: The Veilguard? Join here to report bugs, and find help with, crashes, freezes or errors.1,489 PostsLatest Activity: 7 days ago