EA customer service is OUTRAGEOUS
What is up with this company? I recently unlinked my account to my PS account and linked it to a new one, thinking I can link back to it after that. One, the initial person I was talking to never mentioned anything regarding a "Linking Pass" or the circumstances of using it (As seen in the screenshot of the chat). Then, when I proceeded to work this out easily the next day, it has proven to be an "impossible task" for these EA employees. They have never answered my questions, never been reasonable, and as you can see in many chats they just disconnect the chat, because they know its a simple task. They're acting like I'm stealing 50 percent of their shares or earnings from restoring my EA account back to its original PS account. In the most recent chat, the guy couldn't even tell what section is this Linking pass in or what article because I read it top to bottom and it never mentioned this.
If anyone in EA sees this, just help me out. Its a simple fix, just return it to its original account please!!!!! I'm legit thinking of starting a civil lawsuit against them, because the rude behavior alone and dissatisfaction I've experienced is agonizing.
FIVE CHATS and not a single bit of help. Don't they have supervisors too? I ASK FOR THEM EVERYTIME AND THEY ALWAYS dodge the question.
Please, anyone just help me out.
I've also taken out my name, email, and PlayStation ID in some of the chats to protect my privacy.
Hey PapICh4I0 we cannot help with account issues here on the forums. Best thing to do is take a read of the unlinking help article here: https://help.ea.com/en/articles/ea-account/unlink-ea-account/
When you link accounts, it creates a lifetime link to protect you from malicious activity and help prevent performance issues in your games.
You can unlink your platform accounts from your EA Account if you want to link them to a different EA Account, as long as that EA Account has never had the same account type linked to it before in its lifetime.
That means if you unlink an Xbox gamertag from your EA Account, you can’t link a different Xbox gamertag to it in the future.
Once you unlink a platform account from your EA Account and link it to a new one, you can’t unlink it again for six months.
Darko
