Help! This is a Ridiculous set up

Question

So I have an OLD EA Account (from 2008) with the same email as my Xbox Account and the 2 were linked a long while ago.
i now use Xbox GPU and it linked up to my old EA account but my EA account has changed (was changed in 2013) when trying to link it, it auto linked to my new microsoft email which is now an automatic xbox account.
Finally got everything unlinked to link the right EA account to the right XBOX account to find that this isn't possible, only 1 XBOX link in an EA accounts lifetime?

So now what i need to create a NEW one? then what about the games i already have linked to this account? this seems so stupid that you can unlink them but cannot link them to another account? I can't even delete the EA account that hasn't been used in almost 20 years...

I'm going mad here. 😭

ea_queenbee · Answer

Hey katkit89​,
Unfortunately like your error message says, an EA account can only ever be linked to one of a specific platform in its lifetime. If you look at our unlinking article:

When you link accounts, it creates a lifetime link to protect you from malicious activity and help prevent performance issues in your games.
You can unlink your platform accounts from your EA Account if you want to link them to a different EA Account, as long as that EA Account has never had the same account type linked to it before in its lifetime.
That means if you unlink an Xbox gamertag from your EA Account, you can’t link a different Xbox gamertag to it in the future.

If you want to delete your unused EA account by the way, you can try reaching out to our live support team. They can take a look at that for you.

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Help! This is a Ridiculous set up

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