Battlefield V not started
Product: The EA app Platform:PC Error Report ID (learn how to create an Error Report ID in the sticky post) The error probably does not have an ID Which client functionality are you experiencing t...
Forum Discussion
EA_Shepard
Community Manager
Community Manager@Haubica1 Thank you. I saw a few things.
First, we need to check for Windows and GPU updates - Make sure all Windows updates and optional updates are completed. For the GPU drivers, make sure you do a custom install that removes all current drives and replaces them with new ones.
Also, make sure you add exceptions for the EA App and BF into the Antivirus and give Windows any permissions.
Now, if this doesn't work, we need the below info on this link for tracking.
- EA App/Steam/Epic:
- EA ID/Steam user ID:
- Windows OS
- Windows OS version
- GPU model and driver version::
- Region:
- Are you using an internal or external drive?
- Are you using an HDD or SSD?
- Date this issue started (is it still happening?)
- Any other errors?
- If possible, share a Screenshot or Clip...⬅️We love these
- Please attach a DxDiag
- Attach the EA App Error Report ID Here
@EA_ShepardOk so I have to fill in this field:
EA App/Steam/Epic:
EA ID/Steam User ID:
Windows operating system
Windows operating system version
GPU model and driver version::
Region:
Are you using an internal or external drive?
HDD or SSD?
Date of problem (does it still occur?)
Any other errors?
If possible, share a screenshot or clip.... ⬅️We love it
Attach DxDiag
Attach EA application error report ID here
- EA_Shepard
@Haubica1 Yes as much as you can and post it on the other thread I linked above.
- @EA_Shepard What is the waiting time for a support response on the thread provided?
- @EA_Shepard Will my problem be solved?
- @EA_Shepard Can anyone help me?
- EA_Shepard
@Haubica1 Hey, can you do me a solid and run a new DXDiag for me and attach it here? I want to check some new logs. 👍
aaa
- @EA_Shepard What next?
- EA_Shepard
@Haubica1 I took a look at the new file you attached, it shows that your GPU drivers are over a month old. When updated the new drivers, did you do a fresh install to where it deletes old drivers, or just install the new update?
- @EA_Shepard when updating new drivers, I performed a new installation which removed the old drivers
- EA_Shepard
- @EA_Shepard ok I will install the new version
- @EA_Shepard I have just finished downloading
- EA_Shepard
@Haubica1 Thanks, by chance, and I apologize in advance, but did you try these steps? I want to make sure that nothing is blocking or wrong in Windows.
- Try the Game in different Compatibility settings
- Try a Clean Boot
- Try Safe Mode with Networking
- Try a new Windows Account
- @EA_Shepard Yes, I have tried it all
- @EA_Shepard What's next for my problem?
- EA_Shepard
@Haubica1 wrote:
@EA_Shepard What's next for my problem?There should have been an update with the EA App on this issue. Have you ben able to get into the game?
- @EA_Shepard I am still unable to enter the game
- EA_Shepard
@Haubica1 When tiy launch the game are you still getting the error "Failed to launch game"?
- EA_Shepard
@ElitXLR8 Hey, I am afraid that we don't support games run on that at this time.
@EA_ShepardHello, maybe, but it was working grate - Battlefield 1 and BF V.
I was play in time when cheaters was very rare.
You can check it here:
https://www.protondb.com/app/1238840
https://www.protondb.com/app/1238810
Sad to saw only that DICE and EA dont provide any changes to Anti-cheat system. BF1 and BF V is VERY cool games in multiplayer. But cheaters ruin the game expirience. Could you provide any info about will be in future added anti-cheat system like in Apex Legends? I cant belive that so powerful projects will die because EA and DICE cant do anythings with cheaters. (sorry that I dont create separate topic to this question.- EA_Shepard
@ElitXLR8 I am afraid that we cannot provide info on what is or is not going to be added into each game unless that game's team has already made it public, we cannot discuss those concerns over the forums.
- @EA_Shepard Ok, understand, thank you. I will hope that this great games will not die because cheaters..
- @EA_Shepard Hello again! I have fixed it for Linux Steam account. I have used winetricks on game wineprefix and did "repaire" by simple windows unistaller. Now game start fine and I can enter to some battles. Thanks for support
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