Ideas
I recently bought the For Rent, Growing Together, Nifty Knitting, and Werewolves packs. I have the email confirmations, the money is gone from my card and the content is showing as downloaded in the EA app.
I have tried EVERYTHING to get them to work but no matter what I do, when I launch the game the packs are showing as not downloaded / not owned content. I have reset the app and the game, repaired everything, trashed all my mods, checked file locations, logged out and logged back in, literally every fix I've seen on here.
I just want to use the packs I purchased. Can anyone help please? There's no error code or anything so I don't even know what's wrong.
Hey, you have to re-activate them in the new marketplace tab. Click on "My collection" if it says the pack is de-activated, hit "pack selection" and select the packs you want to re-activate. It will re-activate them an re-start the game.
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The Sims 4 Bug Reports
Report bugs for The Sims 4 on PC, Mac, Playstation, and Xbox.Latest Activity: 2 months agoRead First
- EA_Cade1 month ago
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