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BenSutton94's avatar
BenSutton94
Rising Newcomer
2 days ago

Can't Install EA App games even with Xbox Game Pass

Have got Xbox Game Pass, Linked my accounts and even installed on the EA app using the xbox login. But when I go to install a game through game pass on the EA app it says select plan with option to install. My Microsoft store account is correct, I've uninstalled and reinstalled the app. It feels like it's trying to scam people to pay for a product they already have. 

2 Replies

  • BenSutton94's avatar
    BenSutton94
    Rising Newcomer
    1 day ago

    The accounts are linked. The process is correct. But it asks me to select a plan rather than saying install. The Xbox app says I can install it but the EA one I can't. On the EA account I can see it's linked to my Xbox account 

  • EA_Pythia's avatar
    EA_Pythia
    Icon for Community Manager rankCommunity Manager
    1 day ago

    Hello BenSutton94​,

    Did you download the Xbox app on PC first in order to use EA Play on PC? Can you go through the steps in this article to make sure you're using the correc to process to play the games?

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