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Serabee's avatar
Serabee
New Vanguard
2 years ago
Solved

Can't open the app, "Background services crashed"

Product: The EA app Platform:PC Error Report ID (learn how to create an Error Report ID in the sticky post) I don't see an ID or sticky thread Which client functionality are you experiencing this ...
bug
mac
pc
  • Serabee's avatar
    Serabee
    2 years ago

    UPDATE:

    Alright, I seem to have fixed it.

    First, I added the EA App and background services as exceptions for my security program.

    That allowed me to download some updates, but it still wasn't properly updating.

    So I decided to delete the app altogether, and redownload it in hopes everything would download properly this time.

    And... it appears it did! I was able to open the app and launch my game!

Serabee's avatar
Serabee
New Vanguard
2 years ago

UPDATE:

Alright, I seem to have fixed it.

First, I added the EA App and background services as exceptions for my security program.

That allowed me to download some updates, but it still wasn't properly updating.

So I decided to delete the app altogether, and redownload it in hopes everything would download properly this time.

And... it appears it did! I was able to open the app and launch my game!

  • josedg0212's avatar
    josedg0212
    2 years ago

    This * app doesn't * work i hava the mf clock sync and de mf app and services in exceptions and trusted apps and STILL doesn't work. I have installed 3 times in 15 minutes and opened 1mf time and it did not launch the mf game just wtf y happening  fix this *

    • EA_Leeuw's avatar
      EA_Leeuw
      Icon for Community Manager rankCommunity Manager
      2 years ago

      Hi all,

       

      I'm going to close this thread to stop it from being necro'd.

       

      If you're experiencing the same or a related problem, or want to start a new general discussion, please create a new topic, or respond to a more current thread.

       

      Thank you.

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