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Cyberat's avatar
3 years ago

DirectX Setup Error: An Internal Error Occurred.

Product: The EA app
Platform:PC
Error Report ID (learn how to create an Error Report ID in the sticky post) DirectX Setup Error: An Internal Error Occurred
Which client functionality are you experiencing this bug with? Download Game
When did this happen? (dd.mm.yy hh:mm) Final Phase of Installation, reproducible cannot overcome.
Summarize your bug Dragon Age: Origins Downloads 15GB then fails to install with: DirectX Setup Error: An Internal Error Occurred All VC & DX are up to date, ran manual installs from install folder as Administrator, completed successfully, but game won't recognize that installation and restarts download.
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? EA App software fails to finalize installation for some reason, check your lines of code. I own Dragon Age 2 & 3 and they installed fine. Windows 8.1 VC & DX up to date and re-run as Admin. from Game Folders. AMD FX-8370, 16GB RAM, 4TB SSD, ASUS AMD RX-570. EA App force installed on C:\ drive, but all games are on B:\, in their own folder. Origin App Uninstalled and All folders deleted. Seems to make no difference.
What happens when the bug occurs? Download Pauses, continue restarts download only to be circular stuck at the error described above.
What do you expect to see? Failure to install Dragon Age: Origins. Everything downloads, cannot run it, officially not installed in EA APP.

This was not a problem in Origin App..

3 Replies

  • Cyberat's avatar
    Cyberat
    3 years ago

    Removed all games, deleted all origin remnants and folders.

    Dragon Age 3: Inquisition, same error.

    All games get the same error and cannot launch.

    Also ran into "Mantle" error previously but not now.

    How about I suggest a working solution ? Let me download my games and you remove the DRM from them.

    Complete disconnect from EA Inc. so I can run without "Launcher".

    I do not WANT nor NEED a Launcher, it was forced upon me even on games that were bought before Origin.

    This is a solution that is guaranteed to work.

  • I have the same issue with all the games I have tried to install (FIFA 12, EA 24, Battlefield: Bad Company 2) It always has a problem with the Direct X setup. What is the fix please, because uninstalling and reinstalling the games does not work, nor does it work for clearing EA app cache, uninstall/reinstall EA app, etc.

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