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mobbde21's avatar
mobbde21
5 years ago
Solved

Don't see an option to locate game files EA Play Desktop

Product: EA Desktop Platform:PC Error Report ID (learn how to create an Error Report ID in the sticky post) e417f4f6-af48-4cb4-bd2e-fcff5abdcd00 Which client functionality are you experiencing thi...
bug
mac
pc
  • Moutschy's avatar
    Moutschy
    4 years ago

    Hello you all, 

    i find something working (Just tried now with a BFV installation) ! 

    You redownload the game normally BUT you must select the path where your game is already Installed. (The exact same path and exact names) 

    Once you've done this, EA Play will be stuck at download. And you won't be able to run the game yet. 

    I just stop the application, then restart, THEN clear the cache of the EA desktop App. => top right corner 3 small lignes > Help > Clear Cache (not sur of the name in english but now it's the 4th) 

    AND finally it's working fine, EA play see my installation and i can run the game  

Otakranon's avatar
Otakranon
4 years ago
@Otakranon Well, I deleted half of it (some folders under data) to free up some space and it started the download at around 40%.
EA_Jason's avatar
EA_Jason
4 years ago
@Otakranon As there is no repair option yet, I was wondering if that worked?
  • Otakranon's avatar
    Otakranon
    4 years ago
    @EA_Jason Yes, it did. Just had to redownload some of the data. Saved some good time.
    • EA_Jason's avatar
      EA_Jason
      4 years ago
      @Otakranon That's good to know, excellent thinking and very creative 🙂

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