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FriscoJ's avatar
FriscoJ
Seasoned Newcomer
2 years ago

EA APP blank screen always.

Product: The EA app
Platform:PC
Error Report ID (learn how to create an Error Report ID in the sticky post)
Which client functionality are you experiencing this bug with? Application Navigation
When did this happen? (dd.mm.yy hh:mm) 06.08.23 22:00
Summarize your bug When I try to open the app it stays on a blank screen
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Launched the application on windows 11 with the latest updates installed
What happens when the bug occurs? I can't use the app or play games
What do you expect to see? The game library

I've played almost 500 hours of BF 2042, all with the EA app and today I can't play anymore.

I have cleared the cache, used the EAUpdater, deleted the data from %localappdata%, uninstalled all the games, the application and deleted folders and reinstalled the application and still the same error.

I haven't installed anything new on the computer for it to start crashing now.

EA App blank error

2 Replies

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  • EA_Leeuw's avatar
    EA_Leeuw
    Icon for Community Manager rankCommunity Manager
    2 months ago

    Hi all,

    I'm going to close this thread to stop it from being necro'd.

    If you're experiencing the same or a related problem or want to start a new discussion, please create a new topic or respond to a more current thread.

    Thank you.

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