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nit12ous's avatar
nit12ous
Newcomer
2 hours ago

EA app bugged

im pretty sure the ea app is broken for me for the past day or two
all my friends are showing as offline and i appear offline for them too. i think its because theyre on an updated version of the ea app while mine isnt. they got the prompt to restart the app to update but i havent gotten it. unfortunately because of this i cannot invite or join them to play games. one of my friends was online for me yesterday and i was online for him too but he got the prompt to update the ea app and then when he updated i appeared offline for him and he appeared offline for me

ive tried the following:

  1. reinstalled the app
  2. cleared cache
  3. tried the repair option in installer
  4. deleted/blocked my friends and unblocked and re added
  5. left the pc on overnight with the ea app open hoping to get the update app prompt
  6. ran ea app as admin
  7. tried different ea account
  8. changed dns servers to 8.8.8.8 and 8.8.4.4

nothing works and unfortunately the 2 games im trying to play need my friends to be online for me to invite or join them and because its bugged where i appear offline for everyone and everyone appears offline for me, i cannot do anything (yes i checked if i have appear offline is enabled and it isnt, i am online). its strange that i can send messages and my friends send messages to me in the app but it still shows me as offline. any help would be appreciated, maybe there is a way to force update the app that i dont know of.

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