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normenbos10's avatar
3 years ago

[EA app] F1 23 Download Stuck on Preparing

F1 23 deluxe lloyalty edition wont download  its only preparing and  keeps doing that  dont know how to fix this

(cm edit - updated title)

6 Replies

  • EA_Shepard's avatar
    EA_Shepard
    Icon for Community Manager rankCommunity Manager
    3 years ago

    @normenbos10 Hey, see if the following steps work for you.

    Pause the download

    Close the EA App

    Make sure that the App is not still running in the background

    Open Task Manager

    End the EABackgroundServices

    Make sure you are not connected to any type of VPN

    Delete Windows Temp Files

    • First, make sure you close as many programs as you can
    • Press the Windows key + R, go into the file explorer
    • Type in %temp%, and hit Enter
    • Delete everything it allows you to delete
    • Reboot the PC

    Once logged back into Windows. right-click on the EA App and run as Admin. Go into the settings and run the App Recovery - Top Left Menu > Help > App Recovery

  • Hey,

    I have the problem that my download keeps stuck in "preparing" i tried all the steps you described and did some other things i found but nothing really worked for me...

    Is there something else i can try

  • Same problem .  The fix didn’t work after following all steps.

  • DxBang3D's avatar
    DxBang3D
    3 years ago

    Nope, same result, the primary function of your EA App isn't working!!

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