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CatboyPredator's avatar
CatboyPredator
3 years ago
Solved

EA App Installer Wont Start, Wont Install. Help Please..

Hi. I recently bought xbox gamepass and I wanted to play a game connected to the EA App. I downloaded the installer. Opened it and nothing happened. I googled my problem and I nearly did all the things that came up.

>Clean booted, didnt work
>Ran installer exe as Administrator, didnt work
>Tried opening a file on C: both ProgramData and Program Files separately, didnt work
>Checked the %temp% , found the file location searched for the.ba subfile, nothing came up.
>Went through live chat, the helper was amazing and understanding but their recommendation didnt work either.
>Went through the "How to download, install, and update EA app, didnt work
>Changed UAC permissions, clean booted, didnt work.
>Tried to do everything here "https://answers.ea.com/t5/Bug-Reports-Technical-Issues/Can-t-install-reinstall-EA-Desktop/td-p/9805968", didnt work since its Ea Desktop not Ea app

I'm out of options. I just wanted to play NFS Most Wanted.. I'm begging you please help me

bug
mac
pc

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  • Kolobek's avatar
    Kolobek
    3 years ago

         I've been having some problems with installing the ea app, I bought the Xbox game pass and clicked install the EA play app. It said the installation was successful, but when I try to click install again. It says it has problems and I should go to the download on my browser (Google Chrome). I do that and install the EAappinstaller. I run the application it opens for about 2 seconds and says Downloading stuff, and then, nothing. I tried running as administrator, uninstalling, and reinstalling the launcher. And a bunch of stuff from other threads like this. Nothing works, I'm on a Windows 11, RTX 3060, Intel I7 11700F.  Please help, I just want to play some Battlefield.

  • YigitD001's avatar
    YigitD001
    3 years ago

    When I try to launch the installer it just says downloading stuff then crashes.I tried moving the installer to the program files>Electronic Arts and run it as administrator but still the same thing no error messages or anything and I'm on windows 10

  • EA_Illium's avatar
    EA_Illium
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    3 years ago
    @YigitD001 Do you have any other applications or Security software running when trying to install?
  • JJF1996's avatar
    JJF1996
    3 years ago

    This hasn't worked for me, makes no difference if I try a standalone installer or try hitting "install" on the xbox app to prompt the EA install. I've also tried setting it to install to various folders, different drives. I'm going to try a last ditch attempt and set it to install to my "Documents" folder. __Yeah that didn't work either

    Had to uninstall the app cuz it was stuck in a "repair" loop for Dragon Age Origins, and now I can't get it to reinstall.

    What ever happened to just being able to install games and play them without all the excessive prerequisites? 😞

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