Forum Discussion

JaseVP's avatar
2 years ago

EA App wont open or if it does, its a blank screen

Product: The EA app
Platform:PC
Error Report ID (learn how to create an Error Report ID in the sticky post) n/a
Which client functionality are you experiencing this bug with? Launching the app
When did this happen? (dd.mm.yy hh:mm) 30/09/2023
Summarize your bug:

It hasnt failed before, encountered the issue, decided to reinstall via EA website

Windows 11

Running as admin

Cleared cache via app and manually

Adjusted timezone fix

Reinstalled multiple times

Restarted comp multiple times

Pretty much every step in every YouTube video

Disabled all antivirus and firewall

Scanned entire PC with various tools


How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? ???
What happens when the bug occurs? EA App wont open or if it does, its a blank screen
What do you expect to see? The app open



Cannot submit a report

YOUR ERROR REPORT ENCOUNTERED AN ERROR

We are aware of the excruciating irony of this moment.
Bear with us, and try again a little later.

1 Reply

  • Found this post and the user said

    "

    Try going into Task Manager and stopping the Device Association Framework Provider Host. Once I did this, it not only solved a problem I was having with Task Manager working properly, but the EA app suddenly started working and I was finally able to start playing Jedi Survivor.

    Obviously I can't promise this will work in all instances, but it definitely worked for me."

    Thank god i found it. The absolute mental stress EA has caused me.

Featured Places

Node avatar for EA app Technical Issues & Bugs

EA app Technical Issues & Bugs

Having issues with the EA app? Join us to report bugs, and find help with downloads, DLCs, purchases, and login errors.Latest Activity: 2 hours ago
8,805 Posts