EA Help Live Chat Don’t See

Question

I contacted the live support representative from the help page a few hours ago. However, when I want to connect to live support, I can no longer see the live support button. Only articles appear. However, when I log out of my account, that is, when I click on the same problem without logging into any account, I see the live support button. So when I log in to my account, the live support button disappears. Did an error occur in my account because I connected to live support a few hours ago? Could there be a restriction? Could there be a rule that you can connect once a day?

cash963 · Answer

Same issue here...they closed the cases as resolved without any answer. I did never reach the chat as well so thats that. Now there is no chat option available anymore. I have made a case to my credit card company and hope they will remove the double charge ea made.

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EA Help Live Chat Don’t See

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