EA Play the final stages of installation didn't GO as planned

I was having the same problem with EA Play Beta in windows 10, so I changed back to Origin and voila, the problem was fixed!! I think that, the EA Play app is still buggy.

I continue to get this error "That didn't go as planned"  when EA asks me to "Login to play" to my Microsoft account --- to essentially link them together.

1.)  They should already be linked together,  I've done this last month.

2.)  I PURCHASED the game from EA.  I am not using PC game pass here.  I actually paid full price.  I should NOT have to link my Microsoft account to play my game.

3.)  Game worked previously.   Now that it requires update,  it won't let me update.  Reason - see above. 

4.)  I've tried numerous "FIXES" that i saw online.  I reset my EA Password.  I've uninstalled/reinstalled everything.  I deleted all Origin Files.  Nothing works.  

Please help.  I'm extremely frustrated.  This isn't the first time the 3 accounts turned me away from using your App.

purchase was order#:  1006704374280

Thank you,

bluemaserati

Origin worked for me.
EA app is broken.  It doesn't register games that I've purchased.   It suggests i link MSFT account but won't allow me to link it due to error i posted.

I had a similar problem with a few add ons for the sims for my partner kept getting to 80% then that would pop up and stop the installment. Try everything was told online clear cache and everything. Still nothing but then I clicked on the main game, went on to manage game and click repair game. Once that was done the downloads worked without any problems. 

I think we need a class action lawsuit against EA. They are taking our money for games we can't even play!