I, like many others, am running into the "the game license has expired" error when trying to play offline despite owning this game for the better part of 7 years.
I've tried all the troubleshooting steps and it reached the point where EA support told me to post here so...here I am.
Have you tried uninstalling the EA App and reinstalling the updated version?
That is how EA say to do it.
I also deleted the accountDataDB.pkg file from the Sims 4 folder in documents on my PC.
I'm still getting the same error code despite updating so lol
I'm able to play offline again today! Seems the problem was fixed, thanks EA!
cisquared212 This has been resolved now. I followed the steps posted by an EA Community Manager and online mode is now working again. See link below.
You may want to update your post so that the solution shows there.
On the first page of Answers HQ at [NEW Oct. 2024] - EA app and Error Code EC:204
I am having this same problem, since being forced to update a few days ago..
I did as the message suggested, went back online in the EA App, started the game, all good, set EA Appp to play offline as I always do. Fail., as soon as I save and exit, want to restart the game, the same error appears, wash rinse repeat, fail.
I have even gone to the extent of deleteing EA license DB.package files and restarting the game online. Total fail there.
I have put a post on EA Answers regarding this and no help from the EA experts at all there.
As far as I can tell this is a major problem with EA, not a problem we have made. And things are just getting worse with every attempt EA make to fix it.
Quote by Frenchussay
My current solution for this is: I open EA & steam online. Once open the game, I unplug my internet. Then the game is offline. Hope this helps anyone.
Frenchussay That definitely does work as an alternative solution until this is fixed.
I was trying to avoid having Baby Grim in the upper left hand corner. Yet, there he is in all his annoying glory 🤣. I'm just going to ignore Baby Grim until he goes away.
My current solution for this is: I open EA & steam online. Once open the game, I unplug my internet. Then the game is offline. Hope this helps anyone.
This is so frustrating. Tried to play my game today in offline mode but could not. With Origin, you didn't even need to be connected to the internet to play offline. With the EA app, one has to log in and then go to offline mode to get it to work.
I was one of the unfortunate ones to personally experience the For Rent's disastrous broken save debacle (as well as other bugs associated with that pack) and now this happens. I'm not going to update my game until the Reaper's Reward Event is over. So, it would be nice if someone would please address and fix this.
Already added my comment on this to EA Answers HQ: Error Code 204 - Game Licensed Expired
If they have decided to remove offline mode as a playable option, please let us know.
I had the same problem wouldnt load due to license expiry. Couldnt play for weeks. Ea was no help.. I found more help here in the forums and reddit.
But none of their suggestions helped. What helped me was ugrading my operating system. Im guessing the Legacy Edition might be the fault but also the actual license folder did not download on to my pc.
I have 2 games installed from ea.. And only had one license in the folder. Now i have 2.
Like why cant ea just go through the files and add a friggin license for those who cant play. Its free anyways
I have the same issue now, cant play my own game. Cmon ea
