Forum Discussion

Seasoned Newcomer

7 months ago

'Failed to Launch Game: An Error on Our End' for Multiple Games. Any Fixes?

I read all the forum messages about this issue from 3 years ago and tried all their solutions. I sent in a ticket to EA Games. I cleared the cache, restarted everything, went into the EA Games folder...

New Novice

4 months ago

The solutions EA proposes do not work. I'm playing (or trying to play) Dragon Age: Inquisition, and this has been happening for at least the last month. If I try to launch from:

EA app, I get the "preparing game" pop-up - and then nothing happens.
Steam, it opens the EA app, I get the "preparing game" pop-up - and then nothing happens.
But if I launch from FrostyFix, it, in order:
- opens the EA app
- opens Frosty Mod Manager
- opens Steam (confirming to Launch Game with custom arguments)
- EA app prepares the game
- Game opens - and then closes after 5-10 seconds.

Before you say it - yes, I've tried removing all mods, uninstalling, reinstalling, and launching without mods, through the EA app.

I've tried everything in every EA forum and reddit post, every youtube video. Nothing works except to keep trying to launch through Frosty Fix. It launches and stays open about 5% of the time, without me ending background services or repairing files or doing literally anything differently. I'm trying the same thing again and again and sometimes getting a different result. What is wrong with your app???