Forum Discussion

88Brunoo's avatar
88Brunoo
4 years ago
Solved

FIFA 20 problem

Product: Aplikácia EA Platform:PC Error Report ID (learn how to create an Error Report ID in the sticky post) FIFA 20 problem Which client functionality are you experiencing this bug with? Downloa...
bug
mac
pc
Ch1clez's avatar
Ch1clez
4 years ago

I'm having the same problem. What could it be?

EA_Leeuw's avatar
EA_Leeuw
Icon for Community Manager rankCommunity Manager
4 years ago
Hey @Ch1clez,

Do you own the game via a standalone purchase, or did you claim it via EA Play in the past?
  • Ch1clez's avatar
    Ch1clez
    4 years ago

    Hey, thanks for your response!

    I got it  as a standalone, using an activation key in Origin.!

    • EA_Leeuw's avatar
      EA_Leeuw
      Icon for Community Manager rankCommunity Manager
      4 years ago

      @Ch1clez @88Brunoo, alright. So you both own the game as a standalone purchase & not claimed via EA Play or something like that? Cool. 

      Can you both please test if when you log in to Origin (so not the EA app), you see FIFA 20 in your library and you can download/install/play the game as normal?

      (Please note; Origin & the EA app can not run simultaneously. One program has to be shut down completely in order to run the other.)

      • Ch1clez's avatar
        Ch1clez
        4 years ago

        @EA_Leeuw Thanks for your response!

        I installed EA app recently. I had Origin before and FIFA 20 didn't appeared in my library. But when I uninstalled Origin and Installed EA app it showed up again, but was unplayable, so I don't know what happened.

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