Solved
FIFA 21 without commentary audio
Product: EA Desktop Platform:PC Error Report ID (learn how to create an Error Report ID in the sticky post) Which client functionality are you experiencing this bug with? Performance When did th...
Forum Discussion
EA_Aljo
Community Manager
Community ManagerHi there, @henrimelo00
Do you happen to have 5.1 sound enabled in the audio settings, but no surround system to match? If so, try changing the audio to stereo.
- @EA_Aljo, no, I have stereo enable in the audio settings.
- EA_Aljo
Thanks for getting back to me. Check to see if your audio drivers are up to date. Also, what is the language you've chosen in the settings for the game and are you checking the EA Desktop settings?
- @EA_Aljo My drivers are up to date. I choose English to install my game, in the settings and when I start my game. I'm based in Portugal, but, I'm not Portuguese, so, never selected their language.
- @EA_Aljo The Problem isn´t technical. It`s a problem in the download of the files. The Files from commentary missing. All the people are download from the ea desktop (xbox game pass) have same problem
EA_JasonEA SPORTS FC™ Team
@aepreloaded That gives a little more insight, let me boot up FIFA via EA Desktop and see if I have the same issue.- EA_Jason@aepreloaded I just launched FIFA 21 (originally installed through Origin) and I could hear the commentary without issues.
I've now removed FIFA 21 and I'll re-download through EA Desktop. - EA_Jason
@aepreloaded I just reinstalled FIFA 21 on EA Desktop and I removed my settings folder and I could also hear commentary in English.
Do you use any external programs for audio?Also make sure that you set the Game Settings > Audio to Stereo.
- @EA_Jason No, the game are normal. Only commentators are missing. I downloaded the files from external source (folders in C:\Program Files\EA Games\FIFA 21\Data\Win32\superbundlelayout named fifa_commentarylaunch_spa_mx and fifa_commentaryfull_spa_mx). Then the commentators are to have been heard
sorry for my english.
So I can conclude that the files in those folders do not download well from ea desktop (but from origin are good)
