Solved
FIFA 21 without commentary audio
Product: EA Desktop Platform:PC Error Report ID (learn how to create an Error Report ID in the sticky post) Which client functionality are you experiencing this bug with? Performance When did th...
Forum Discussion
EA_Aljo
Community Manager
Community ManagerThanks for getting back to me. Check to see if your audio drivers are up to date. Also, what is the language you've chosen in the settings for the game and are you checking the EA Desktop settings?
@EA_Aljo My drivers are up to date. I choose English to install my game, in the settings and when I start my game. I'm based in Portugal, but, I'm not Portuguese, so, never selected their language.
- EA_Aljo
Which settings are you selecting English in? Through EA Desktop or in FIFA 21?
@EA_AljoThe game is in English (downloaded in English), the EA Desktop App is in my native language (Portuguese-BR).
I changed the language in the EA Desktop, the game said needed a update to start, I downloaded the update and then the app crashed after finishing the download, and now is endlessly on "Finalizing - wrapping up download..". I had to clear the cache to solve the finalizing issue and the problem is still there.
EA_JasonEA SPORTS FC™ Team
Is there any chance that you have any specific software/hardware for audio @henrimelo00?
The thing is that I've seen this happen multiple times with FIFA. The commentary goes through the middle speaker when 5.1 is selected, but if you only have a device that supports stereo, then you won't hear the commentary.
Also check if there's something like a 7.1/5.1/surround button on your headphones, make sure it is turned off, check the Windows Sound settings to see if they are set to stereo and check in which plug the stereo jack in plugged into. Try using the headphone jack on your motherboard.
- @EA_Jason No, I don't have. My monitor is connected directly to the motherboard jack, and I have 2 headphones, one that plugs directly on the motherboard and other that has a usb connection. Neither of the options work.
- EA_Jason
Did you check the in-game sound settings to see if they were set to 5.1 or Stereo?
