Game not being redeemed
I recently tried to redeem a code on the EA app but it sent me a weird message (I didn't manage to screenshot it) it said something along the lines of "you can't download this game as it's not presen...
Forum Discussion
EA_cuervo
Community Manager
Community ManagerHey there, which game were you trying to redeem? If you reach out to EA Help, they should be able to take a look at the code and help figure out what might have gone wrong.
Hey, i do have the same problem, the game i tried to redeem was alice madness returns.
- EA_cuervo
Hi PizzaGewuerz, if you're having problems redeeming your code, please contact EA Help:
