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Okay robertjofcrb21​ let's then try something else to see if we can make this work!

Try a Windows Services Reset

• Press Win+R, type `services.msc` → Enter 
• Stop these services (right-click → Stop): 
  • Xbox Live Auth Manager 
  • Xbox Live Game Save 
  • Xbox Live Networking Service 
  • Gaming Services 
  • IP Helper 
• Restart the PC (they’ll auto-restart)

Try Clearing System & Store Caches

• Open Command Prompt as admin 
• Run `ipconfig /flushdns` 
• Run `wsreset`

 

Try with a Gaming Services Repair / Reinstall

• Download and run Microsoft’s Gaming Services Repair Tool from Xbox Support 
  • OR 
• Open PowerShell as admin and run: 

get-appxpackage Microsoft.GamingServices | remove-AppxPackage -allusers
start ms-windows-store://pdp/?productid=9MWPM2CQNLHN

• Reinstall Gaming Services from Microsoft Store 
• Restart the PC

 

Try a Registry Cleanup (Advanced Step!)

• ⚠️ Back up the registry first ⚠️
  • Press Win+R, type `regedit` → Enter 
  • Delete these keys if present: 
    • HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\GamingServices` 
    • HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\GamingServicesNet` 
  • Reboot 
  • Run the Gaming Services Repair Tool again

 

Extension Refresh in Xbox App

• In Xbox App: Profile → Settings → Extensions 
• Toggle EA app extension Off, close the Xbox App 
• Reopen Xbox App → toggle extension On

 

Ensure Services Are Automatic

• In services.msc, confirm all Xbox/EA services above are set to Startup type: Automatic and Running

 

Wait & Retry

• Sometimes it takes up to 24 hours for EA/Microsoft backend sync 
• Temporarily disable antivirus/firewall during testing

One of these steps might work for you. Let us know if anything managed to solve the issue!