I can't download my game and I can't see my library on ea app

I am having the same issues no games are showing in my library.

Are you using Pi-Hole or another ad-blocker in your network?

I had the exact same problem and the solution was to whitelist sdk.split.io .

Thank you kind sir, sorted it immediately.  I use Pi-Hole for DNS filtering and that was the fix.  Back online now.  Cheers.

You were right ! My VPN was causing the issue !
It perform so well I pretty much never deactivate it...

Thank you very much !!!

Yes, my network is under pi hole. Adding whitelist sdk.split.io to whitelist worked. Thanks.

Hi,

what can i do against that issue?

I open EA App, its loading slow.

As soon as the actual games etc are there (Shop), i try to switch to Library.

But there is nothing loaded (See Screenshot).

It states 38 Games at the top, but i get nothing below it, and also if i click a Game in the Shop Page, nothing loads.

I tried already the usual things, like launching Recovery, cleaning up the EA App files manually and fully reinstall - nothing helped.

To ensure it doesnt have to do with my Internet connection, i also switched to another - exactly the same Issue.

No clue whats going on...

Thx!

That was it!

Really stupid that they load external Librarys for their App...

Great that the App gets unusable if something like that is blocked - seems it was the right Decision to cancel my Subscription.

Hi all,

I will be closing this thread as we already have two separate threads regarding this error:

EA app in Turkey - Blank/Greyed Out Game Tiles etc. - Since May 22nd, '24

EA app (NOT in Turkey) - Blank/Greyed Out Game Tiles etc. - Since May 22nd, '24

Thanks.