So, I've been trying to open the app, and the Sims 4, but neither will open. I get a message from the EA app that the background services crashed. I have tried to uninstall and reinstall the app, but it won't uninstall for me to try. What can I do?
Yeah! It’s not opening for me neither. I’ve been trying to open the app so I can upload the new updates for The Sims 4 since EA said we won’t be able to play the game properly if we don’t do it until 06/10. It’s been a week now and I’m afraid to lose my game 😓
Community ManagerHi @dornellesfe @ajoyw99,
We're already tracking these errors here:
For Mac: https://answers.ea.com/t5/Technical-Issues-Mac/Mac-EA-app-quot-The-app-crashed-unexpectedly-quot-or-quot/td-p/13725926
For Windows PC: https://answers.ea.com/t5/Technical-Issues-PC/PC-EA-app-quot-The-app-crashed-unexpectedly-quot-or-quot/m-p/13725907#M1707
If you're experiencing the same or a related problem, please respond to one of these threads.
Thank you.
I will be closing this thread.
