I tried to download an EA game from the Xbox app, error occured in the EA app

Question

So I decided to download Spore, and I went to the Xbox app because I have Game pass Ultimate. So I hit Install, going well so far, it downloads The EA app, then opens it. however, after the slightly long loading screen, It displayed a "mysterious" error. Any help?
(Screenshot attached)

ea_illium · Answer

Hi&nbsp;@tqkwuy0w5j7a&nbsp;Can you try the following steps and check if this message continues?

Clear EA App's Cache&nbsp;
Run EA App as admin, or ensure any security software does not limit it from running
Ensure any Firewall, Proxy, or other connection software does not limit EA App from running

tqkwuy0w5j7a · Answer

Hello Illium. I attempted your first solution, but then it showed me this screen.

ea_illium · Answer

@tqkwuy0w5j7a  Wanted to confirm if you are still getting that message when starting EA App? If so, are you able to check the remaining points for anything that may be blocking communication to our servers?

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I tried to download an EA game from the Xbox app, error occured in the EA app

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